Knowing and working with these wonderful couples, we have often questioned what it’s like for them to work together. Guests receive complimentary WiFi in guestrooms instantly when signing up for our free-to-join loyalty program, so our new member numbers grow daily.It’s Valentine’s day, so in honor of this holiday, we wanted to talk about our couples in the office. They are automatically entered into the Global Hotel Alliance Discovery, offering benefits at more than 450 luxury hotels and resorts in 62 countries.
#Omniplan set weekends as work days free
Our members enjoy everything from special complimentary perks to free nights at any Omni property. How does Omni’s Select Guest program maintain and grow its membership? Industry watchers suggest travel loyalty programs are losing value. Our website remains our most useful and popular channel for guests interested in culinary updates, special packages, photos or details about a property and destination. The way guests receive messages changes frequently as traditional and social media evolve. Our challenge is finding the right communication channels. We offer mobile capabilities for booking and checking in and were one of the first hotel groups to add its loyalty program to Google Wallet. Through the Omni Select Guest loyalty program, business travelers receive complimentary WiFi and other benefits. In the past two years, we’ve added resorts, convention center hotels and city centers, providing access to new desirable locations and robust signature properties in North America. No two travelers are alike, and the purpose of travel varies just as much, so we offer a variety of properties to meet the needs of group, business and leisure guests. How do Omni hotels cater to business travelers? What challenges does Omni face in strengthening brand awareness among business travelers? Social interaction is important to this group, so meetings are more collaborative and casual. New technology, complimentary in-room and lobby WiFi and local experiences play an important role in today’s events. Omni’s tradition for creating authentic, memorable experiences and providing exceptional customer service adds value for all travelers however, we are seeing a generational shift in the needs of business travelers as millennials take on more responsibility in the workforce. While Omni offers amenities that interest younger guests, many of our younger business travelers were exposed to Omni through their employer.
Since our design, décor, food and beverage, services and amenities reflect the destination, no two Omni properties are alike. We are a global four-diamond brand offering unique properties that provide exceptional guest experiences. What defines an Omni property? Does Omni plan to roll out amenities designed to appeal to the growing millennial market? What is your favorite destination in the world? I have traveled the world, but Dallas, where I work and live, is still my favorite city. What is your favorite restaurant in the world? Radosta’s Restaurant & Deli near New Orleans How do you spend your time on board? I use the quiet time to read and complete projects with minimal distraction. What is the most important item you take when traveling? My Omni Select Guest loyalty card, offering complimentary in-room WiFi, bottled water, a morning beverage, a shoe shine and garment pressing Developing our team, mentoring individuals and growing market share are vital to our success. Yardstick of success: Omni aims to exceed guest expectations, inspire and reward our associates and provide superior financial results to those who entrust us with managing their assets.
#Omniplan set weekends as work days professional
I also read daily trade news and participate in professional development. I live by that philosophy and continue to do more than is expected the rewards always follow.īest way to keep a competitive edge: By maintaining a healthy body and mind through yoga, I replace negativity with positivity and an eagerness to succeed. Your BusinessĮssential business philosophy: Say “Yes!” to new opportunities to help you learn and grow. Little-known fact about you: While my weeks are filled with creating memorable experiences for guests, on weekends I unwind with yoga. Recent project: Finalizing our Omni Meetings University, an online meeting planner educational portal modeled after our successful Omni Travel Agent Universityįirst job: A bellman at Stouffer’s Riverfront Towers in St. Company, city: Omni Hotels & Resorts Dallas, Texas
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